Sign up for REACH Alerts

We understand the importance of communicating with you and ensuring that we keep you in the loop regarding events affecting Cambridge City. As a result, we are pleased to announce that we are initiating a new notification service called REACH Alert.


This new service will allow us to immediately share important information regarding a number of items, including waterline breaks/boil water advisories, road closures due to construction or accidents, fires, AMBER/Silver alerts, police actions, and civic events.


As good as this service is, if you don’t register, we can’t share important information with you. You choose if you want a text message, voice call, or an email. Each household can register up to 4 phone numbers and 4 email addresses. All you need to do is:


1. Go to and click on MY ACCOUNT.


3. Follow the prompts and enter your preferred contact information.

4. Network Name: type Cambridge City (click on our name when it appears).

5. Select Resident or Business

6. Enter your address and click on it when it appears in the drop-down list.


If you opted to receive text alerts, Reach Alert will send a text message to your cell phone immediately upon completion of your registration. Please enter the 4-digit number on the registration screen and then click the words VALIDATE. If you do not receive this message, please call Reach Alert.


If do not have access to a computer or if you experience any difficulty registering, please contact REACH Alert at (877) 307-9313. If you don’t register, you won’t receive our messages.